Thailand Promotes Shared Responsibility at MWC Shanghai 2026
Minister of DE highlights the “Shared Responsibility” model at MWC, calling for stronger cooperation across all sectors to enhance online safety and build public trust in the digital society.
Mr.Chaichanok Chidchob, Minister of Digital Economy and Society, said during the GSMA Roundtable held as part of Mobile World Congress (MWC) Shanghai 2026 in Shanghai, China, that one of the key challenges in tackling online threats today is not only the rapid advancement of technologies used by scammers, but also gaps in coordination among relevant agencies.
For Thailand, the country has accelerated efforts to build cooperation mechanisms among the government, financial institutions, telecommunications providers, digital platform providers, the Royal Thai Police, public agencies, and relevant private sector partners to ensure faster and more effective responses to incidents.
For the Ministry of Digital Economy and Society (DE), a key mechanism is the Anti-Online Scam Operation Center, or AOC 1441, which serves as a 24-hour coordination center. The center has helped reduce the time needed to freeze mule accounts from about one hour to an average of just 15 minutes, increasing the chances of preventing losses and tracing money flows in a timely manner.
In addition to improving operational mechanisms, Thailand has also updated its laws to support the lawful exchange of information related to financial crime prevention. The country is also advancing the principle of “Shared Responsibility”, requiring financial institutions, telecommunications providers, and digital platforms to play a joint role in prevention and take responsibility if they fail to implement necessary measures.
This principle is not intended to increase burdens or penalties on businesses. Rather, it aims to create incentives for all sectors to work together toward the same goal: protecting the public from online threats and reducing the shifting of responsibility among agencies.
Another key issue is balancing online crime prevention with personal data protection. Thailand follows the principle of using data under a clear legal framework, limiting data use to what is necessary, and ensuring oversight by independent agencies in order to build public trust in digital systems.
At the same time, Thailand continues to promote digital literacy, which is considered an important form of infrastructure, no less important than internet networks and telecommunications systems. The country aims to integrate digital knowledge into the education system, workplaces, and elderly care, as older adults are among the groups most at risk of falling victim to online scammers.
Online crime is a global challenge that no single country can solve alone. Thailand is ready to share its experience and exchange best practices with other countries to strengthen regional cooperation in building a secure, safe, and trusted digital ecosystem.
“When scammers can share their tactics across borders, countries must also work together to share ways to protect the public. Trust in the digital world is the foundation for safe and sustainable economic and social development in the future,” said the Minister of Digital Economy and Society.
ข่าวภาษาไทย / Thai Version
